Already a Basic Member?
Need a higher level of support?

Upgrade to Pro Member to enjoy our FIRST CLASS helpdesk support service !

It will save you a lot of time!



If you are a basic member, you can follow the below steps to upgrade to Pro Member and enjoy the benefits as a Pro Member for the remaining period of your subscription.

It's €20. You can use the "Donation box" located at the bottom-right of www.jvideodirect.com frontpage.
1. Click on "Paypal donation" button.
2. At "Purpose" field enter "support upgrade - <your username>"
3. Follow Paypal instruction to complete the transaction.


If you are a "free member" and proceeded to upgrade, you will subsequently need to subscribe to a plan before having access to the support. No refunds will be provided under any circumstance.